Human by Design: How technology can benefit your business

Human by Design: Accenture Technology Vision 2024

How people access and interact with information is radically changing. Human-like AI-powered chatbots can quickly and efficiently source vast amounts of data and provide users with the answers and advice they are seeking.

AI has advanced to the point where it is starting to reason like humans and soon entire ecosystems of AI agents will work with one another and act for people and organizations.

It is essential that organizations start adopting human by design technologies to set themselves up for success in the future.

Following a presentation that will explore Technology Vision 2024, Accenture staff will be on hand to demonstrate some of the latest technologies that will benefit and advance businesses from a variety of sectors.

KEYNOTE

Inga Seelemann

Inga Seelemann
Principal Director, Tech Strategy & Advisory Lead for Resources in Canada
Accenture

PANEL DISCUSSION

Eileen Gullion   Saeed Otufat-Shamsi   Geordie Rose   Nadia Shaikh-Naeem  Howard Cheung     

Eileen Gullion, Indigenous Recruiting Specialist in Canada, Accenture
Saeed Otufat-Shamsi, Director of Engineering, TELUS

Geordie Rose, Founder and CEO, Sanctuary.ai
Nadia Shaikh-Naeem, Vice President - Programs, DIGITAL
Moderator: Howard Cheung, Song Canada Industry Portfolio Lead - Communications, Media and Technology, Accenture

Demos Available:

Working with security analysts to defend against attacks.
Improve security outcomes by enabling our security agents to identify threats within the noise more quickly, identifying patterns, reducing investigation time, recommend remediation, and finally creating comprehensive incident reports.

Making ESG reporting more efficient.
ESG reporting is increasingly important for many organizations.  However, managing reporting is complex, with evolving regulatory environments and many data silos.  Learn how productivity can be improved by up to 75% in delivering ESG reporting.

Improving end-to-end asset management in energy industry.
Asset management is typically heavily reliant on documentation, located in disparate systems, with a challenge to maintain current information.  See how Accenture delivers improved outcomes by enabling maintenance engineers to find the information more quickly and effectively they need to perform their roles and capture information to create a closed-loop environment.

Turning user research into innovative products and impactful campaigns.
See how Accenture helps retailers use real-time insights into a brand and turn those insights into campaign and product ideas, and building out prototype designs, in a fraction of the time it historically takes, allowing marketers to focus on business strategy, creativity and further research.

Improving customer service.
Leverage the power of customer data to empower agents to focus on service delivery through automatic transcription, call reporting, sentiment analysis, and providing answers for the agent.  Post-call service can be automatically generated – client follow-up messaging, task lists – resulting in improved client service and agent productivity.

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Presented in partnership with:

https://www.boardoftrade.com/programs/scale-up-sme
https://www.boardoftrade.com/wtc/vancouver