Characteristics of High-Performing Teams with WestJet
An organization's competitiveness is highly dependent on its ability to develop and manage a high-performing team. But what are the characteristics of successful teams, how can managers foster them, and what role does diversity play in helping to drive a team's competitive advantage?
In this Morning Leader, we will explore "Characteristics of High-Performing Teams" with WestJet, a global leader in this space and recipient of numerous awards distinguishing its work environment, training, human resource practices, and culture. Hear from Norma-Jean Rocky, Talent Development at WestJet about how they have been able to cultivate a diverse and thriving team culture, then participate in a workshop facilitated by Robin Farr, Director of Internal Communications and Culture at WestJet.
Why you need to attend:
- Learn about the five key success factors that are integral to any high-performing team
- Identify the specific actions and key takeaways that you can begin implementing with your team immediately
- Participate in an interesting and thought-provoking workshop discussion about the role diversity plays in driving a team's competitive advantage
Robin Farr, Director of Internal Communications and Culture, WestJet
Norma-Jean Rocky, Talent Development, WestJet
About the Speakers:
Robin Farr is the Director of Internal Communications and Culture at WestJet, one of Canada's most admired companies and a two-time inductee into the Corporate Culture Hall of Fame. Before landing at WestJet, she was Director of Corporate Internal Communications for the Province of BC and also has experience in various roles with the Government of Canada.
Robin has long had a passion for organizational culture and employee engagement, which has been fueled by her current role where she's responsible for employee communications and engagement along with programs that support WestJet's unique culture. Robin has a bachelor's degree from the University of British Columbia and a master's in professional communications from Royal Roads University
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Norma-Jean Rocky is the Manager for Talent Planning at WestJet in Calgary, AB. She joined WestJet's People & Culture department in January 2017 to further develop WestJet's people strategy, diversity and inclusion program, and leadership pipeline. As a former McKinsey & Company consultant and independent management consultant, Norma-Jean has advised Fortune 100 companies, SMBs, local governments, and non-profits across Canada and the USA.
Norma-Jean was also the founder of a failed baby food company, but she learned a lot and met some amazing people along the way. Norma-Jean is a wife and mom of two kids and passionate about community development, healthy children, women's leadership, and entrepreneurship. Norma-Jean has a Bachelor of Commerce degree from the University of British Columbia.
